Managing health data is a headache for health plans, particularly patient charts. Without the right chart management processes, your health plan may be in an uphill battle — experiencing time-consuming, resource-intensive, and costly, redundant chart chases. However, by modernizing your chart management strategy with the right tools and technology, your organization can save time, reduce costs, and improve efficiency.

Here are three use cases of how a technology-driven chart management approach can elevate your health plan to the next level – enabling health plans to:

1. Simplify chart storage and access capabilities
2. Collect evidence for their RADV audit
3. Securely transfer charts across the enterprise and third-party vendors

 

1. Simplify Chart Storage and Access Capabilities

Chart chasing is a grueling task. Health plans hire vendors to chase charts, which is time-consuming and costly. Even when the charts come in-house, each department has data silos and difficulty manually searching through various warehouses and systems, placing IT requests, or sometimes relying on third parties with slow, unfriendly user interfaces. Instead of managing charts across the enterprise, each department will chase charts on its own accord, which leads to high administrative waste.

Imagine a world where health plans can centrally store and access charts securely in real-time. Health plans could save costs, reduce administrative burden, and quickly have access to patient charts across your organization.

2. Collect Evidence For Their RADV Audit

Health plans must conduct manual searches through multiple systems when collecting the evidence needed for RADV audits. Unfortunately, this process wastes valuable time and resources that could be better spent elsewhere. If charts are not easily accessible, chart chases occur, leading to additional costs and resources to manage.

What if these same health plans could instantly search, filter through, and surface charts containing relevant data and evidence to support their submissions? In doing so, health plans would save time and resources currently applied to chart chases – streamlining the chart acquisition process for the RADV audit.

3. Secure Chart Transfer

Securely sharing data with health plans, vendors, and providers has been fragmented and time-consuming. Teams must manually search countless documents and sources to find the right patient information and then share this information in sometimes outdated or unsecured formats such as fax or email.

How would a health plan benefit from simplifying this tedious process? With the right solution, health plans can access easy-to-use search capabilities and quickly identify and package charts for secure transfer. Implementing an improved exchange of information between health plans can alleviate concerns regarding the accurate and secure delivery of charts.

It’s time to take your health data management for charts to the next level. In doing so, your health plan can unlock data silos, reduce administrative waste, and improve outcomes across departments.

Learn more about how your organization can do more with its chart management process. Download our Apicare ChartSpace use case guide.